Privacy Policy

Privacy Policy

Introduction

Welcome to https://boat-rental-service.terratrek.net (hereinafter referred to as ‘Boat Rental Service’, ‘we’, ‘us’, or ‘our’). We are committed to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, handling, and disclosure of information in compliance with various international privacy laws and regulations, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal data in the private sector
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s General Data Protection Law (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA), California, USA
  • Colorado’s Privacy Act (CPA), Colorado, USA
  • Utah’s Private Online Information and Personal Privacy Act (UCPA), Utah, USA
  • Connecticut’s Connecticut Transparency and Accountability of Data (CTDPA) Act
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This Privacy Policy applies to all aspects of our online presence, including but not limited to:

  • Our official website at https://boat-rental-service.terratrek.net
  • All associated mobile and desktop applications
  • Any online services or products offered through our platform
  • Interactions between users and our support team

Important Note: This policy does not cover third-party platforms, apps, products, or services accessible via links on our site. These entities have their own privacy policies, and we encourage you to review them before using these external services.

Processing Activities

This policy outlines our practices when:

  1. You use our applications and services as an authorized user, creating a personal account.
  2. You visit or navigate any of our websites linked to this Privacy Statement.
  3. We communicate with you via email, phone calls, text messages (SMS), or other channels for promotional purposes, newsletters, or customer support.

Personal Data Collection

We collect various categories of personal data, including:

  • Account Information: This includes your name, user ID, and password required to access your account.
  • Payment Details: We securely store cardholder information, billing addresses, and transaction history for processing payments.
  • Financial Information: We may collect banking details or other financial records as necessary for financial transactions.
  • Purchase Data: Details about products or services you’ve purchased from us, including quantities and dates.
  • Mobile Device Identifiers: Unique device IDs, IP addresses, and mobile network information to improve our services.
  • Location Data: Information about your geographical location when using our GPS-enabled services.
  • Feedback and Reviews: Any comments, reviews, or ratings you provide on our platform.
  • Social Media Details: If you choose to log in through social media accounts, we may collect information from those platforms (with your permission).
  • Product Preferences: Your choices regarding products or services you’re interested in.

We obtain this data through direct user input, interactions with our systems, and automated technologies, such as tracking pixels and cookies. Additionally, third parties may share personal data with us, but they are responsible for their own privacy practices.

Cookies

We employ cookies to enhance your browsing experience and gather analytics. Cookies can be categorized as:

  • Strictly Necessary: Essential for navigation and functionality of our services.
  • Preference: Remembering user preferences for a personalized experience.
  • Analytics: Tracking site usage, gathering anonymous data for improvement.

Users have the option to control non-essential cookies through our built-in Cookie Manager, allowing you to customize your cookie settings.

Retention and Deletion

We retain personal data for as long as necessary or permitted by law. The specific retention periods vary based on the type of data and the purposes for collection. Once the data is no longer required, we securely delete or anonymize it.

Security Measures

Boat Rental Service has implemented robust security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These include:

  • Encryption protocols for data transmission and storage.
  • Access controls ensuring that only authorized personnel can view sensitive information.
  • Regular security audits and updates to our systems.
  • Training programs to educate employees about privacy best practices.

Your Rights (Geographical Location Depending)

Depending on where you reside, you may have specific rights regarding your personal data, including:

  • Access: Request access to the personal data we hold about you.
  • Rectification: Ask for corrections if your data is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): Demand the deletion of your data under certain circumstances.
  • Restriction: Limit our processing of your data in specific cases.
  • Portability: Receive your personal data in a structured, commonly used format.
  • Objection: Object to or refuse certain uses of your data.
  • Non-Discrimination: Be free from unfair treatment due to exercising your privacy rights.

To exercise these rights, please reach out to our Data Protection Officer at the contact details provided below. We will respond within the required time frame as per applicable laws.

Changes to Policy

Boat Rental Service reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically for any updates.

Contact Information

For questions, concerns, unsubscribe requests, or data-related inquiries, please contact us:

  • Email: [email protected]
  • Mailing Address: Boat Rental Service, Privacy Team, [Your Address], [City, State, ZIP Code]